Shipping and Returns
Shipping methods and rates
All orders are shipped via Mondial Relay or Chronopost with delivery to a pick-up point.
Delivery time: 2 to 8 days after order preparation.
| Destination country | Rate |
|---|---|
| France | 4,15 € |
| Belgium | 4,60 € |
| Luxembourg | 4,60 € |
| Netherlands | 4,60 € |
| Spain | 6,60 € |
| Italy | 6,60 € |
| Portugal | 6,60 € |
| Germany | 7,49 € |
| Poland | 7,49 € |
Your country is not listed? Shipping might still be possible! Please contact us by email at wildrobotworkshop@gmail.com so we can look into it on a case-by-case basis.
Returns and withdrawal
You have 14 days from the receipt of your order to exercise your right of withdrawal, without having to provide a reason.
The product must be returned to us in its original condition within 14 days of notifying us of your decision.
Return shipping costs are the responsibility of the customer.
Exception: The right of withdrawal does not apply to custom-made or clearly personalized creations made at your request (in accordance with Article L.221-28 of the French Consumer Code).